### Guide to Reporting Issues

To report development issues, please make sure you provide as much information as possible to help identify the problem.

**If an issue is blocking orders being fullfilled, ie, order notifications not going out, drivers can't accept orders, users can't place orders, add the label BLOCKING**

#### For user/Crunchbutton related issues

1. Browser
2. Operating system or Mobile device
3. Specific page and info enterd on that page
4. User name, phone, and order
5. A detailed account of what happened in order

#### For admin/Cockpit related issues

1. Browser
2. Operating System or mobile device
3. Specific page and info entered on that page
4. **Console output** - for reporting javascript errors:
  1. Right click, and select Inspect Element (In Firefox or Chrome):
     <br>![image](https://cloud.githubusercontent.com/assets/10369508/6260200/01191b74-b790-11e4-89c3-f430962856c1.png)
  2. Select "console" all the way to the right: (in Firefox it's second from the left)
     ![image](https://cloud.githubusercontent.com/assets/10369508/6260238/9c213160-b790-11e4-93b8-0c2df98ef386.png)
  3. Take a screenshot of it if there's anything written there.
    - To take a screenshot for Mac of just one area: shift + command + control + 4. This will copy it to your clipboard. Hit command + v into the ticket/issue and the picture will show up. 
    - To take a screenshot for Windows: Use the snipping tool and drag the picture into the issue/ticket. OR alt + PrtScnSysRq.     - Then drag that into the ticket/issue and the picture will show up.

*If a developer has a question on an issue you created, please make sure to respond ASAP, or it might be closed and not addressed properly.*

**It is always better to provide too much information than too little.**